The reliable foundation of every support team
Inbound and outbound email with delivery tracking, custom sender identity, and signature stripping, included on every plan.
No credit card. Email, live chat, portal and knowledge base included.
Header menu not collapsing on mobile
Hey team, I just bought Maxima Theme on Envato and the header menu does not collapse on mobile. License code attached. Thanks!
Hi Jan, verified your license, can reproduce on iOS 17. We are shipping a fix in 3.4.2 tonight; I will update this thread when it goes live.
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SPF, DKIM, DMARC
Aligned on your domain
Per-ticket
Reply aliases
Open and bounce
Delivery tracking
Email support is hard. Until it isn't.
Inboxes are leaky
Tickets get lost in shared inboxes. No SLA tracking, no audit trail, no metrics.
Custom domains take days
Most helpdesks make SPF/DKIM setup a multi-day project. Zono verifies it for you.
Email, from first message to resolved.
Mail lands as a ticket
Inbound email is parsed to a ticket through a unique per-ticket reply alias. Signatures and quoted history are stripped automatically.
Routed and assigned
Department, product, and priority rules send it to the right queue with full SLA tracking from the first reply.
Reply from your domain
Agents respond in Zono and outbound sends from your verified domain with SPF, DKIM, and DMARC aligned.
Tracked end to end
Opens, deliveries, and bounces are recorded against the ticket so nothing slips through a shared inbox.
Everything Email support should be.
Custom sender identity
On Premium, send from your own domain with SPF, DKIM, and DMARC aligned, so replies land in the inbox instead of spam.
Delivery insight
Track opens, deliveries, and bounces on every message with optional tracking pixels.
Per-ticket reply aliases
Inbound mail routes back to the right conversation through a unique alias for each ticket.
Clean threads
Signatures and quoted history are stripped automatically so agents read only what matters.
Rich content
Full attachment and HTML email support, end to end.
Email questions
One inbox. Connect Email and answer from one inbox.
No credit card. Email, live chat, portal and knowledge base included.