Answer your Facebook Page messages from one inbox
Connect your Facebook Pages in one click. Messenger conversations land in the shared inbox with the customer's name and photo, replies sent from the Page inbox stay in sync, and Zono tracks Meta's 24-hour reply window for you.
No credit card. Email, live chat, portal and knowledge base included.
Header menu not collapsing on mobile
Hi, I messaged your Page about the theme. The mobile menu stays open after I tap a link. Any fix?
Hi Jan, verified your license, can reproduce on iOS 17. We are shipping a fix in 3.4.2 tonight; I will update this thread when it goes live.
Reply will send from the Maxima Studio Facebook Page
One click
Facebook sign-in
Multi-Page
One channel per Page
24h window
Tracked automatically
Messenger support is hard. Until it isn't.
Page messages go unanswered
Messages to your Facebook Page sit in a separate inbox that only Page admins check, with no assignee, priority, or history.
Miss the window, lose the reply
Meta only allows standard replies within 24 hours of the customer's last message. Without tracking, late replies fail and nobody notices.
Messenger, from first message to resolved.
Sign in with Facebook
Choose the Pages to connect. Zono subscribes each Page to its messages for you.
Messages become conversations
Text, photos, files, and button taps arrive in the shared inbox with the customer name and photo.
Reply inside the window
Agents and your AI Agent reply within Meta's 24-hour window, and Zono shows how much time is left.
Delivery confirmed
Delivered and read updates sync against each reply, and Page inbox replies appear in the thread.
Everything Messenger support should be.
One-click connection
Sign in with Facebook and pick the Pages you want. There is no developer app to create and no token to copy.
A channel per Page
Connect several Pages and give each one its own channel, so it can route to its own department.
Customer context
The customer name and profile photo attach to every conversation.
Page inbox replies stay in sync
Messages your team sends from the Facebook Page inbox appear in the Zono conversation too, so nobody answers twice.
Delivery and read status
Delivered and read updates from Messenger show against each reply.
24-hour window handled
Zono tracks the reply window Meta allows. Once it closes, the composer offers to reply by email when the customer has shared an address.
Stays connected
Zono checks each Page connection and, if Facebook access lapses, asks for a one-click reconnect that keeps your settings.
Messenger questions
One inbox. Connect Messenger and answer from one inbox.
No credit card. Email, live chat, portal and knowledge base included.