A help center in your customers' language.
Offer your help portal, chat widget and customer emails in more than one language, with your own translations. Visitors get the language their browser asks for, or pick one from the switcher. One extra language is free.
No credit card. Email, live chat, portal and knowledge base included.
- No credit card
- One extra language on Free
- Right-to-left support
35 languages
To choose from, English included
Right to left
Arabic, Persian, Hebrew and Urdu
One extra, free
No limit on Premium
Your words
Your own translations, never guessed
One help center. Every language you offer.
Pick your languages
Choose from 35 languages under Brand > Text & languages. Free includes your default language plus one more; Premium has no limit.
A language switcher
Visitors get the language that matches their browser, or pick one from the switcher in your portal.
Right-to-left, done right
Arabic, Persian, Hebrew and Urdu render right to left in the portal and the chat widget.
Knowledge base articles as translations
Give each article a language and link articles as translations of each other, so customers see each article once, in their language.
Widget and emails follow along
The chat widget follows the visitor's browser, or your own site's language picker through Zono.setLocale(). Emails go out in the customer's language once they have picked one.
Drafts before you publish
Save text changes as a draft, check them through a private preview link, then publish. Any earlier version is one click away.
Every word your customers read, in your words.
Zono does not translate for you, so nothing reaches your customers that you did not write or approve.
Rewrite any text
Every piece of text customers read in the portal, the chat widget and your emails can be rewritten, one language at a time.
Export and import as JSON
Send a JSON file to your translator and import it back, one language at a time.
English until you are ready
Text ships in English. A language shows English until you write your own, so a half-finished language never shows blank screens.
No language limit on Premium
Offer as many languages as your customers need, with custom CSS and portal SEO settings alongside.
Related
Customer sign-in
Customers sign in once, with your own app.
In-app support widget
Chat and help articles inside your product.
Customer identity developer guide
Widget hash, portal token and snippets in four languages.
Compare Free and Premium
Languages, sign-in and branding, plan by plan.
What the free helpdesk includes
Everything on the Free plan, limits included.
Questions, answered
Speak your customers' language.
Start free with one extra language.
No credit card. Email, live chat, portal and knowledge base included.