What we shipped, week by week

Every week we write down what shipped in Zono Support: new features, fixes you will notice and who built them. Subscribe to the Atom feed to get each post as it lands.

Changelog

What we shipped, week by week.

Every week we write down what shipped in Zono Support: new features, fixes you will notice and who built them.

Subscribe with Atom

16 October 2026Release
Social sign-in, LINE and TikTok, and one-click channels
Sign in with Facebook, Google, TikTok or LINE, connect LINE and TikTok, add Slack, Discord and Telegram in one click, and keep spam out of your inbox.
Built by Douglas Okolaa Read the post
9 October 2026Release
Sign customers in with your own accounts, portal modes and one brand kit
Customers sign in to your portal with your own accounts, the portal runs as a full portal, a help center or off, and portal and widget share one brand kit.
Built by Douglas Okolaa Read the post
2 October 2026Release
1,000 AI replies, safer handoffs and a new chat widget
Premium includes 1,000 AI replies a month, the AI hands off to people cleanly, license cards show on every plan and the chat widget is redesigned.
Built by Douglas Okolaa Read the post
Release
25 September 2026Release
Two plans, an autonomous AI agent, Flows and a public API
Free and Premium at a flat $49 a month, an AI agent that can answer on its own, visual Flows, Linear and GitHub sync and the REST API.
Built by Douglas Okolaa Read the post
Release

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