The helpdesk for SaaS teams.
Answer users inside your product, know who they are before they type, point them at the right article, and turn a bug report into a Linear or GitHub issue. Start free; add your team and the AI agent when you grow.
No credit card. Email, live chat, portal and knowledge base included.
- No credit card
- Free plan, not a trial
- In-app chat on Free
Support that lives where your users work.
In-app chat
One script tag puts chat and help article search inside your app.
Users you already know
Signed-in users arrive verified with your identity secret, and portal single sign-on brings them in from your app.
A help center on your domain
Your knowledge base and portal on your own domain, under your brand, in your customers' language.
Email in the same inbox
Support email and in-app chat land in one inbox, and replies go back where the user asked.
Bugs to Linear or GitHub
Create or link issues from tickets and follow their status back, without copying and pasting.
An AI agent you control
Grounded in your docs, saved replies and resolved tickets, with a confidence threshold, a live feed and a stop button. It acts on its own once you switch it on.
SLAs and automation
SLA policies with breach alerts, automation rules and Flows for the routing your team repeats.
API, webhooks and MCP
A REST API, signed webhooks and an MCP server to work the queue from Claude or your own tools.
Related
In-app support widget
Support inside your product.
Customer sign-in
Users sign in once, with your app.
MCP server
Your support queue, inside Claude.
The AI agent
Grounded in your answers. You stay in charge.
What the free helpdesk includes
Everything on the Free plan, limits included.
Zono vs Intercom
How Zono compares, side by side.
Questions, answered
Answer users where they work.
Start free, no credit card.
No credit card. Email, live chat, portal and knowledge base included.